1.1. Access to and use of this website both within the UK and internationally is provided by The UK Scout Association (TSA). These terms apply to your use of the website and shall take effect immediately from your first use of the website and thereafter. Please note, in order to use the website you must agree to be bound by all the terms provided (Please note, if you do not agree to be bound all the terms herein, TSA does not permit you to access, use and/or contribute to the website).

1.2. TSA may change these terms from time to time and so you should check these on a regula basis. Your continued use of the website will be deemed acceptance of any updated or amended terms. If you do not agree to the changes, you should cease using the website. If there is any conflict between these terms and specific local terms appearing elsewhere on the website then the latter shall prevail in relation to the matter to which it specifically relates.


2.1. You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the website.

2.2. You agree to use the website (including communication tools e.g. message boards/email facilities) in accordance with the following community rules which apply across all the website community sites and services (Please note, you should read the local house rules of the particular site or service you are using for any local variations to the following COMMUNITY RULES:

(i) Your posts/messages/contributions:
(a) MUST be civil and tasteful;MUST be patient: remember users of all ages and abilities may be taking part in the relevant website community;
(b) MUST NOT be disruptive, offensive or abusive: contributions must be constructive and polite, not mean-spirited or contributed with the intention of causing trouble;
(c) MUST NOT be unlawful or objectionable: unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented, racially offensive or otherwise objectionable material is unacceptable;
(d) MUST NOT contain spam or off-topic material: TSA does not allow the submission of the same or very similar contributions many times. Please do not re-submit your contribution to more than one discussion, or contribute off-topic material in subject-specific areas;
(e) MUST NOT contain advertising or promotions of a business or commercial nature;
(f) MUST NOT be an impersonation of another or purport to be contributed by another;
(g) MUST NOT use inappropriate (e.g. vulgar, offensive etc) user names;
(h) MUST NOT deliberately misuse the complaints facility. If you persist in doing this, action may be taken against your account;
(i) MUST NOT contain URLs: website addresses can only be posted if allowed under any relevant local house rules;
(j) MAY BE REMOVED if containing languages other than English unless this is specifically allowed in the relevant local house rules.

(ii) Safety:
We advise that you never reveal any personal information about yourself or anyone else (for example: telephone number, postal address, home address or email address or any other details that would allow you or that other person to be personally identified) in any website community.

(iii) Legal requirements. You:
(a) MUST NOT submit or share any defamatory or illegal material of any nature in the website communities. This includes text, graphics, video, programs or audio;
(b) MUST NOT contribute material to any website community with the intention of committing or promoting an illegal act;
(c) MUST NOT violate, plagiarise, or infringe the rights of TSA or third parties including copyright, trade mark, trade secrets, privacy, publicity, personal or proprietary rights;
(d) MUST ONLY submit or share only contributions which are your own original work.

(iv) If you are under 16 years old:
(a) Please get a parent's or carer's permission before taking part in any website community;
(b) Never reveal any personal information about yourself or anyone else (for example, school, telephone number, your full name, home address or email address).
(v) Breach of these of website or community rules:
(a) If you breach the use of website or community rules upon request you will be sent an email which informs you why your contribution has been refused or edited. This email will also include a warning that continuing to break the rules may result in action being taken against you. This action may include any content posted by you being checked before being allowed to go on the site or a temporary or permanent suspension of your ability to participate in any or all of the website community areas.
(b) If you submit or share offensive or inappropriate content to with any website communities or anywhere else on the website or otherwise engage in any disruptive behaviour on the website, and TSA considers such behaviour to be serious and/or repetitive, TSA may use whatever information that is available to it about you to stop any further such infringements. This may include informing relevant third parties such as your employer, Scouting line-manager, school or email provider about the infringement(s).
(c) TSA reserves the right to delete any contribution at any time, for any reason.


3.1. All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) in and on the website and all content (including all applications) located on the website shall remain vested in TSA or its licensors (which includes other users).

3.2. You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use website content in any way except for your own personal, non-commercial use or non-commercial use directly related to Scouting within the UK. You also agree not to adapt, alter or create a derivative work from any website content except for your own personal use. Any other use of the website content requires the prior written permission of TSA.

3.3. The names, images and logos identifying TSA, Scout Shops, Unity Insurance Services, Scout Activity Centres or third parties and their products and services are subject to copyright, design rights and trade marks of TSA and/or third parties. Nothing contained in these terms shall be construed as conferring any licence or right to use any trade mark, design right or copyright of TSA or any other third party.

4. Your contributions to TSA and/or the website

4.1. By sharing any contribution (including any text, photographs, graphics, video or audio) with TSA you agree to grant to the TSA, free of charge, permission to use the material in any way it wants (including modifying and adapting it for operational and editorial reasons) for TSA’s services in any media worldwide (including on TSA’s site accessed by international users). In certain circumstance TSA may also share your contribution with trusted third parties.

4.2. Copyright in your contribution will remain with you and this permission is not exclusive, so you can continue to use the material in any way including allowing others to use it.

4.3. In order that TSA can use your contribution, you confirm that your contribution is your own original work, is not defamatory and does not infringe any UK laws, that you have the right to give TSA permission to use it for the purposes specified above, and that you have the consent of anyone who is identifiable in your contribution or the consent of their parent/carer if they are under 16.

4.4. TSA normally shows your name with your contribution, unless you request otherwise, but for operational reasons this is not always possible. TSA may need to contact you for administrative or verification purposes in relation to your contribution, or in relation to particular projects.

4.5. Please do not endanger yourself or others, take any unnecessary risks or break any laws when creating content you may share with TSA.

4.6. If you do not want to grant TSA the permission set out above on these terms, please do not submit or share your contribution to or with the website.


5.1. In order to participate in and contribute to selected website communities you may be required to register with the website. Any personal information supplied to the website as part of this registration process and/or any other interaction with the website will be collected, stored and used in accordance with TSA’s website privacy statement.

5.2. The Use of Personal Data: As protecting privacy is very important to the Association, anyone using the Association’s website or database facilities must also ensure that the privacy of others is protected throughout. Therefore, any personal information (Personal Data) about another accessed, downloaded or obtained via the Association’s websites/databases must be handled in compliance with the Data Protection Act. For more information about the rules please see http://www.ico.gov.uk/. In summary, Personal Data is any information by which a person can be identified e.g. name, address (including email address), telephone number or particular role within scouting etc and when handling such data:
(a) YOU MUST only obtain and use it for the legitimate scouting purpose as required and authorised by your role;
(b) YOU MUST only retain it for the legitimate scouting purpose as required and authorised by your role and, where retention is justified, must ensure that it is kept accurate, up-to-date and in a secure manner so as to prevent accidental loss, theft or unauthorised access by others;
(c) YOU MUST only retain it for as long as legitimately required and thereafter delete or destroy it safely and securely;
(d) YOU MUST NOT share it with any other party unless you have the person’s express consent to do so – preferably in writing wherever possible. This applies to sharing such data with any external party as well as within scouting itself e.g. emails sent to more than one recipient should, as a rule, be ‘blind copied’ (Bcc) so that the recipients do not receive details of each other’s email addresses.
(e) YOU MUST NOT, in any event, send it outside of the European Economic Association (EEA) unless you are sure that the country you are sending it operates under Data Protection laws akin to the UK and you have received assurance from them that the data will remain protected by them.


6.1. The majority of content posted in the website communities is created by Scouting volunteers and members of the public. The views expressed are theirs and unless specifically stated are not those of TSA. TSA are not responsible for any content posted by Scouting volunteers or members of the public on the website or for the availability or content of any third party sites that are accessible through the website. Any links to third party websites from the website do not amount to any endorsement of that site by TSA and any use of that site by you is at your own risk.

6.2. The website content, including the information, names, images, pictures, logos and icons regarding or relating to TSA, its products and services (or to third party products and services), is provided ‘AS IS’ and on an ‘AS AVAILABLE’ basis. To the extent permitted by law, TSA excludes all representations and warranties (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. TSA does not guarantee the timeliness, completeness or performance of the website or any of the content. While we try to ensure that all content provided by TSA is correct at the time of publication no responsibility is accepted by or on behalf of TSA for any errors, omissions or inaccurate content on the website.

6.3. You agree to indemnify TSA and/or TSA’s officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these terms and conditions by you or any other liabilities arising out of your use of the website.

6.4. Nothing in these terms limits or excludes TSA’s liability for death or personal injury caused by its proven negligence. Subject to the previous sentence, TSA shall not be liable for any of the following losses or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise):
(a) loss of data;
(b) loss of revenue or anticipated profits;
(c) loss of business;
(d) loss of opportunity;
(e) loss of goodwill or injury to reputation;
(f) losses suffered by third parties; or
(g) any indirect, consequential, special or exemplary damages arising from the use of scouts.org.uk regardless of the form of action.

6.5. TSA does not warrant that functions available on the website will be uninterrupted or error free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.


7.1. If any of these Terms and Conditions are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.

7.2. The failure or delay of TSA to exercise or enforce any right in these terms does not waive TSA's right to enforce that right.

7.3. These terms shall be governed by and interpreted in accordance with the laws of England and Wales which shall have exclusive jurisdiction over any disputes.

7.4 When donating to The Scout Association, we do not store credit card details nor do we share customer details with any third parties with regard to any donation you make to The Scout Association.

If required, please contact TSA about these terms of use at:
The Scout Association Web Team
Gilwell House
Gilwell Park
Bury Road
E4 7QW

Email: [email protected] 

You can view our privacy policy here: https://fundraising.scouts.org.uk/privacy-policy 



DONOR/YOU/YOUR: the person, firm or company who donates to the appeal.

ORGANISATION/OUR/US/WE: the Scout Association Fundraising Team

CONTRACT: any contract between the organisation and the donor in return for goods

GOODS: any goods agreed in the contract to be supplied to the donor by the organisation

DAY: any day between Monday to Friday (inclusive) except a day which is a statutory holiday in England.


1.1 In order to provide you, with a consistent and high quality service we must ask you to accept these terms and conditions in their entirety. By making a donation to the appeal you confirm you have read and accept our terms and conditions. Subject to any variation under Condition 1.3 these terms and conditions supersede all others. Should you not wish to accept these terms we would ask you not to proceed with your donation.

1.2 You acknowledge that you have not relied on any statement, promise or representation made or given by or on our behalf which is not set out in the contract. Nothing in this condition shall exclude or limit our liability for fraudulent misrepresentation.

1.3 These Conditions apply to all donations, whether by mail order, telephone or our website.

1.4 Each donation or acceptance of a quotation for Goods by You to Us shall be deemed to be an offer by the donor for Goods subject to these Conditions.


2.1 The quantity and description of the Goods shall be as set out in our quotation or acknowledgement of order. Where Goods ordered are not in stock, you will be advised and these items will be sent as soon as they are available. Where the items are no longer available we will contact the donor to arrange a refund.

2.2 All samples, drawings, descriptive matter, specifications and advertising issued by us and any descriptions or illustrations contained in our catalogues, brochures or website are for the sole purpose of giving an approximate idea of the Goods described in them.


3.1 Unless otherwise agreed, by us, delivery of the Goods shall be made to the address for delivery as stated in the Order.  Delivery shall be, in our opinion, by such method as appropriate for the Goods ordered.

3.2 Goods will normally be dispatched within 5 working days, from the day after we receive your order, in mainland UK. Additional timescales may apply to Special Orders. For orders sent overseas, (including the Channel Islands and British Forces) we will use a carrier appropriate to the type of order. In these instances timescales for delivery may be affected. We shall endeavour to deliver the Goods within 28 days after we accept an Order, unless otherwise agreed or in the case of a Special Order. Any dates specified by us for delivery of the Goods are intended to be an estimate, and we will not be liable for any delay in delivery, and you will not be entitled to terminate or rescind the Contract unless such delay exceeds 120 days.

3.3 If You are not available at the time of delivery to receive the goods and you have given us special instructions for this eventuality, we shall endeavour to follow those instructions, but if this is not possible (or if you have not given us such instructions) we shall be entitled to deliver the goods by leaving them with a neighbour or at the rear of your property.  Delivery shall be completed if we deliver in accordance with this Clause 3.3.

3.4 We may deliver the Goods by separate installments.  Each installment shall be a separate Contract and no cancellation or termination of any one Contract relating to an installment shall entitle you to dispute or cancel any other Contract or installment. 


4.1 The quantity shown on your confirmation e-mail will be considered proof of the quantity received by you, unless you can provide evidence proving the contrary.

4.2 We shall not be liable for any non-delivery of goods (even if caused by Our negligence) unless You give written notice to us of the non-delivery within 3 days of the date when the Goods would in the ordinary course of events have been received.

4.3 Any liability by us for non-delivery of the goods shall be limited to replacing the goods within a reasonable time.


5.1 The goods are at your risk, from when they leave our premises or, in the case of Goods dispatched by a third party or agency on our instruction, from the time when they leave the premises of the third party or agency. 

5.2 Ownership of the Goods shall not pass to you until we have received in full (in cash or cleared funds) all sums due to it in respect of: (a) The Goods; and (b) all other sums which are or which will become due to us from you on any account.

  1. PRICE

6.1 The price for the goods shall be the minimum donation price set out in our donation form or website, if ordering online, on the date on which the Order is placed.


7.1 Payment is only accepted in pounds sterling and is due at the time of the Order. Unfortunately, we will be unable to fulfil Your Order until funds are cleared.

7.2 You shall make all payments due under the Contract in full without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless  you  have a valid court order requiring an amount equal to such deduction to be paid by Us to You.


8.1 Under the Consumer Contracts Regulations 2013, if you are a Consumer, you have the right to cancel Your Order at any time within 14 days from the day after the Goods are delivered. Cancellation must be made in writing.

8.2 Our Guarantee:  If you, being a consumer, are not completely satisfied with your purchase, we will be happy to exchange it or to refund the price (excluding delivery charges). Simply advise us within 28 days from the day after you receive the goods.

8.3 Should You wish to return any goods you should notify the Fundraising Team within 28 days of delivery (either by Letter to our head office address, or by email to [email protected]), on confirmation of your request we will issue you with a returns form and reference and the following shall apply: (a) You should return the Goods unused and with their original packaging. (b) You should notify Us as to whether a returned product requires replacement of the Goods or a refund of the price paid; (c) You are responsible for the cost of returning the Goods unless the items are faulty, incorrectly delivered or substitutions. We recommend you use registered or recorded delivery; (d) In the event that you fail to return these items or they are returned at our own expense, We will charge you the direct cost of the return even in the event that we have already refunded Your money. 

8.4 Nothing in this Condition 9 will affect your statutory rights (including rights under the Consumer Protection Consumer Contracts Regulations 2013 where the buyer is a Consumer).

8.5 Should you have any query or complaint about our products or services please contact our Customer Services Team on 020 8433 7212 or by email [email protected]  


9.1 Subject to Condition 4, Condition 5 and Condition 9, the following provisions set out the entire financial liability of the Association (including any liability for the acts or omissions of its employees, agents and sub-contractors) to You in respect of: (a) any breach of these Conditions: (b) any use made or resale by You of any of the Goods, or of any product incorporating any of the Goods; and (c) any representation, statement or tortious tortuous act or omission including negligence arising under or in connection with the Contract.

9.2 All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from the Contract. However, nothing in these Conditions excludes or limits our liability: (a) for death or personal injury caused by our negligence: or (b) under section 2(3), Consumer Protection Act1987; or (c) where it would be illegal for us to exclude or limit our liability, or attempt to do so

9.3 Subject to Condition 10.2 our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, and restitution or otherwise, arising in connection with the Contract shall be limited to the Contract price. We shall not be liable for any indirect or consequential loss.


10.1 We may assign the Contract or any part of it to any person, firm or company.

10.2 You shall not be entitled to assign the Contract or any part of it without the prior written consent of the Company.


We reserve the right to defer the date of delivery or to cancel the Contract or reduce the volume of the Goods ordered by You (without liability to You) if We are prevented from or delayed in the carrying on Our business due to circumstances beyond Our reasonable control.


12.1 Each right or remedy in these terms and conditions are severable. If any provision of these terms are held to be unenforceable by any competent authority in whole or in part, the validity of the other provisions of these terms and conditions and the remainder of the provision in question shall not be affected.  

12.2 Any waiver by Us of any breach of, or any default under, any provision of the Contract by You shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of the Contract.

12.3 The parties to the Contract do not intend that any term of the Contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.

12.4 The formation, existence, construction, performance, validity and all aspects of the Contract shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.

12.5 We may change these terms and conditions from time to time. We recommend that you review our terms and conditions on a regular basis.

12.6 We will use every reasonable endeavour to verify the accuracy of the information posted on this website, but we cannot guarantee its completeness or accuracy.

12.7 Every effort is made to ensure the colour depicted on the website matches as closely as possible to the actual product. Due to technical limitations some colours may vary.

12.8 This website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website.

The Organisation’s registered office is:

The Scout Association,

Gilwell Park,



E4 7QW


The Scout Association retains complete control over the location and date of installation of all stones in the Promise Path.

The stones are and will remain property of The Scout Association. 

The Scout Association agrees to maintain the stones for a minimum of 5 years. 

Stones used may differ in colour from those illustrated.

Stones may become worn, weathered or damaged by natural cause without any liability to The Scout Association.

In exceptional circumstances, The Scout Association reserves the right to relocate stones. 

The Scout Association reserves the right to refuse any application at its discretion.

The Promise Path is intended to be positive and inspiriting, any inscriptions containing prhases such as 'in loving memory' or similar are likely to be refused.

After you receive teh certificate confirming your inscription, you will have 10 days to notify us of any possible changes. 

One receipt of your order form, your request will be granted subject to (A) approval of the inscription and (B) availability of stones and (C) remaining space in the Promise Path.